Shipping & Delivery
Last updated
We deliver across India through trusted courier partners. What it costs and how long it takes are set out below.
Delivery charges
Delivery is charged by weight and destination, and is calculated and shown to you before you pay, on one line together with the online service fee that covers the cost of taking payment online. Charges are billed in whole kilograms, with a one-kilogram minimum — a 1.2 kg parcel is billed as 2 kg, because that is how the courier bills us.
| Zone | Covers | Charge |
|---|---|---|
| Gujarat | Gujarat, Dadra and Nagar Haveli and Daman and Diu | ₹50 per kg |
| West & Central India | Goa, Madhya Pradesh, Maharashtra, Rajasthan | ₹100 per kg |
| Rest of India | All states and union territories not listed above | ₹150 per kg |
Timelines
- Orders are dispatched within 2 working days of payment being confirmed.
- Delivery normally takes up to 7 working days from dispatch, and longer for remote PIN codes, hill states and islands.
- Working days exclude Sundays and public holidays. Orders placed on a holiday are processed the next working day.
Fresh and local-only items
Some fresh dairy items cannot survive a courier journey and are marked as available for local delivery in Ahmedabad only. The checkout will not let you add them to an order going elsewhere, so you cannot accidentally buy something we cannot send you.
Tracking your order
We email you when your order is dispatched, and you can check its progress at any time on our order status page with your order code. For anything else, email [email protected] with your order code and we will tell you where the parcel is.
Addresses and failed deliveries
Please check your address and PIN code carefully before paying. Couriers make a limited number of attempts; if a parcel is returned to us because nobody was reachable or the address was incomplete, we can resend it once you pay the delivery charge again.
International orders
We do not ship outside India.